Name
Panel discussion and questions: how is and will AI impact customer service strategies?
Date & Time
Tuesday, March 19, 2024, 4:40 PM - 5:00 PM
Speakers
Description
- What are the risks and benefits of using generative AI?
- What are the efficiency gains of AI?
- Can chatbots be empathetic?
- What does the future of customer communication look like? How do we ensure no-one gets left behind?